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Client-Centric Solutions: Law Firm Software for Exceptional Service

Every law firm wants growth, and this is one of the reasons why law firm marketing software is used. At the same time, satisfying the needs of your current clients will be job one, and studies show that good service can catapult ongoing growth.

Compelling Statistics

According to a recent marketing study, nearly 70 percent of consumers will pay more to patronize a company that is known for good service. Nine out of 10 people will become repeat clients after having positive experiences.

Interestingly, 78 percent of people who have received good customer service from a company will give them another chance even after a mistake has been made. The vast majority of participants stated that they tend to become brand ambassadors when they have been wowed by good service… Read More

Brian Dennis

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